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INSIGHTS AND COMPANY BEHAVIOR

VISION | MISSION | VALUES

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Aaron Loeb

President

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Theo Koumbis

Operations Director

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Nicole Bush

Vice President

Businesswoman at Conference

Onalena Walker

HR Director

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Jack Finnegan

Licensing Director

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James Fath

Founder 

EXCELLENCE IN SERVICE  |  EXCELLENCE IN QUALITY

PRICING

GRAND AMERICAN SERVICE 
We are United States leader in large, medium and small business customer satisfaction analytics. Our research is completed without interference of the company it self, in a secret shopper way, where the company is completely unaware that it is being audited by our team. Our main focus points are on customer service, service quality and post sale costumer satisfaction.

SECRET SHOPPER RESEARCH COMPANY 

PLEASE CONTACT OUR TEAM VIA FORM 

Lets Connect, Send us a message we reply right back

YOU CAN ALSO CALL OUR  CUSTOMER SERVICE TEAM AT OUR CHICAGO OFFICE VIA TELEPHONE 312-772-4030 8AM to 5PM CST. 

Contact Us

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